Applications are now being sought for the role of Terenure College RFC General Manager

Summary of role:
Reporting to the Club Chairman, the General Manager of TCRFC plays a crucial role in overseeing and managing various aspects of the club’s operations, including the bar, subscriptions, events, income, and expenditure, house and grounds and administration. This role requires a dynamic and organized individual who can effectively balance administrative responsibilities, customer service, and strategic planning to ensure the club’s success and growth.

Key Responsibilities:

1. Financial Management:

• Manage budgets and controls for different areas of the club, including bar operations, wages, shop and subscriptions.
• Monitor income and expenditure, ensuring financial sustainability and adherence to budgetary constraints.
• Implement strategies to maximize revenue through efficient pricing, cost control, and revenue-generating / fundraising initiatives.
• Analyse financial reports and trends to make informed decisions and recommendations to the club’s leadership.

2. Bar Operations:

• Oversee the day-to-day operations of the club’s bar, ensuring exceptional customer service and a welcoming atmosphere.
• Manage inventory, order supplies, and maintain stock levels to meet demand.
• Collaborate with the bar staff to ensure compliance with health and safety regulations, as well as responsible alcohol service.

3. Membership Subscriptions:

• Develop and execute strategies to attract and retain club members through well-structured subscription plans and benefits.
• Manage the subscription database, ensuring accurate records of member information, renewals, and payments.
• Handle membership inquiries, concerns, and requests, providing excellent customer service.

4. Events Management:

• Plan, organize, and execute a variety of events, such as matches, tournaments, social gatherings, and fundraisers.
• Coordinate event logistics, including staffing, facilities, equipment, and catering arrangements.
• Collaborate with relevant stakeholders to ensure events align with the club’s goals and values.

5. Communication and Marketing:

• Communicate effectively with members, staff, and stakeholders through various channels, such as newsletters, social media, and the club’s website.
• Develop and implement marketing strategies to promote club activities, increase membership, and attract event attendees.

6. Team Leadership:

• Lead and manage a team of staff members, including bar staff, event coordinators, and administrative personnel and house and grounds staff. 
• Provide guidance, training, and performance feedback to ensure a motivated and skilled workforce.

7. Strategic Planning:

• Collaborate with the club’s leadership to develop long-term strategic plans that align with the club’s vision and objectives.
• Identify opportunities for growth, revenue generation, and community engagement.

8. Compliance and Regulations:

• Stay updated on legal and regulatory requirements related to bar operations, events, and membership subscriptions.
• Ensure the club’s operations are compliant with local laws, health and safety standards, and industry regulations.

Qualities / Experience:

• Proven experience in a managerial role, preferably in the hospitality, sports, or entertainment industry.
• Strong financial acumen with the ability to manage budgets and analyse financial reports.
• Excellent organizational, communication, and interpersonal skills.
• Leadership skills to effectively manage and motivate a diverse team.
• Problem-solving abilities and a proactive approach to addressing challenges
• Familiarity with club operations and a passion for the sport (desirable).
• Proficiency in Microsoft Office suite and relevant software applications.
• Number of Reports (Bar manager and staff, Office administration x 2, House and Grounds x 1)  

The General Manager will play a pivotal role in ensuring the smooth and successful functioning of the rugby club’s various operations. This multifaceted role demands a proactive, adaptable, and driven individual who can manage resources, engage with members, and contribute to the club’s growth and sustainability.